Warranty
Paraclete Aviation Life Support Limited Warranty
The warranty covers parts and labor for the following items:
(1) One year for electronics
(5) Five years for helmet shell
If the item cannot be repaired, then Paraclete will replace or substitute for an equivalent item.
The parties filing a claim shall contact rma@paracletelifesupport.com after the 15th of February with their issues.
It is the responsibility of the party to ship the product back to 1760 Jardco Drive, Clarksville, TN 37040. Paraclete Aviation Life Support (Paraclete) shall be responsible for the return shipment.
Coverage is to include manufacturing defects. It does not cover the improper use of safety equipment.
The manufacturer, Paraclete, recommends that helmets be inspected annually with records maintained and refurbishment conducted every (3) three years by experienced, certified, or equivalent.